Terms and Conditions

Introduction

Welcome to FleetKonsult a product of Mobilitas. At Mobilitas, we are committed to providing exceptional consulting services in fleet management. By purchasing any fleet management membership package from our website, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you must not proceed with your purchase.

Definitions

  • “Company” refers to Mobilitas, the seller of the membership packages.
  • “Customer” refers to the person or entity purchasing the membership packages.
  • “Membership Packages” refers to the various levels of fleet management services offered by the Company.
  • “Website” refers to https://mobilitas.co.za, or any subdomain such as https://konsult.mobilitas.co.za, the platform where the membership packages are sold.

General Conditions

  1. Eligibility: Customers must be at least 18 years old to purchase membership packages from our website. By purchasing, you confirm that you meet this age requirement.
  2. Acceptance: By purchasing a membership package, the Customer agrees to comply with and be bound by these Terms and Conditions.
  3. Modification: The Company reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Website.

Membership Packages

  1. Levels: The Company offers different levels of membership packages, each with varying services and access rights. Details of each package are provided on the Website.
  2. Consulting Services: Higher-level membership packages may include consulting services. The scope and extent of these services are specified at the time of purchase.
  3. Online Access: Membership packages may include online access to road traffic management information and templates. Access is granted for the duration of the membership.

Payment Terms

  1. Pricing: All prices are listed in South African Rand (ZAR) and include VAT unless otherwise stated. The Company reserves the right to change prices at any time.
  2. Payment Methods: Payments can be made as specified on the Website. Payments must be made in full before access to the membership benefits is granted.
  3. Security: Payment information is processed securely in compliance with the Electronic Communications and Transactions Act (ECTA).

Membership Term and Renewal

  1. Term: Membership packages are valid for the period specified at the time of purchase, typically one year.
  2. Renewal: Memberships may be renewed upon expiry. Renewal terms and fees are subject to change and will be communicated in advance.

Refund and Cancellation Policy

  1. Refunds: Refund requests must be made within 7 days of purchase. Refunds will only be processed if none of the membership benefits have been accessed.
  2. Cancellations: The Company reserves the right to cancel or modify membership packages. In such cases, Customers will be offered a pro-rata refund based on the unused portion of the membership.

Fleet Review Membership Cancellation

  • Fleet Review: Our comprehensive assessment will help you discover gaps in your fleet management practices. This review will be completed within 14 days after we have received the all the required information to provide this service. If you do not submit a signed copy of our Consulting Agreement and request for information within 7 days of purchase, we will cancel your membership request and refund you in full.
  • Access to Road Traffic Executive Online: Enjoy a discounted rate for 12 months of access to our exclusive Road Traffic Executive online resources. This online product is offered in association with our publishing partner, Foresight Publications. This offer is subject to the same conditions as indicated under “Fleet Review” above. If you have accessed the RTE portal during the first 7 days after purchasing the membership, we will deduct a fair use fee of 15% from your payment.
  • Templates for Fleet Administration: Improve your fleet administration with our expertly designed templates. You will receive a set of our basic templates with our brand name, that you may continue to use in the business for which you have paid to receive these documents, even if you cancel your business with us.
  • Fleet Advisor Online Support: Gain 12 months of online support from our fleet advisors, ensuring you have the guidance you need. No further service will be available if you request a refund.

14-Day Money-Back Guarantee: We offer a no-questions-asked, 14-day money-back guarantee. If you are not completely satisfied with our services within the first 14 days of your purchase, you can request a full refund.

To request a refund, please contact our customer service team at Mobilitas. Refunds will be processed within 7-10 business days. Thank you for choosing Mobilitas for your fleet management consulting needs.

Consumer Protection

  1. Compliance: These Terms and Conditions comply with the Consumer Protection Act (CPA) and the Electronic Communications and Transactions Act (ECTA).
  2. Cooling-off Period: Under the CPA, Customers have a 7-day cooling-off period from the date of purchase during which they can cancel their purchase for a full refund, provided they have not accessed any membership benefits. Please refer to the specific details under the Fleet Review Membership Cancellation section.

Intellectual Property

  1. Ownership: All materials provided under the membership packages are the intellectual property of the Company or its licensors. Customers are granted a limited license to use the materials for personal, business purposes only.
  2. Infringement: Customers must not reproduce, distribute, or create derivative works from the membership materials without prior written permission from the Company.

Limitation of Liability

  1. Disclaimer: The Company makes no warranties or representations about the accuracy or completeness of the information provided under the membership packages.
  2. Limitation: The Company will not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of the membership benefits.

Governing Law

These Terms and Conditions are governed by the laws of South Africa. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:
Mobilitas
info@mobilitas.co.za
+27(0)833071756